Who are we?

If the user uses the website, the following terms and conditions will be in effect. The CustomSoapPackaging.Com has the rights to modify and change these rules and conditions without any intimation or notice at anytime. This page is highly recommended. The Custom Soap Packaging is owner of the materials that are utilized for the production of our products. The material we use is not sold or shared with anyone else. It is the right and privilege of Custom Saop Packaging to distribute samples free of charge or display custom-made printed boxes for customers, in order display the design expertise.

Copyright Notice

It is acknowledged by the use of the website that the user is well aware that all the information and content displayed on the website, that is, written material, software, data, images, photographs, graphics, illustrations, designs and maps and all other content which is collectively termed to be ‘Our Website Content’, is under the ownership of The Custom Saop Packaging and any kind of modification, updating, copying, storing, republishing, distribution and transmission of the content is strictly not allowed without the legal permission of the website owners.

We ask you to be responsible for your behavior on our website

Any material, including music, pictures or writing, you upload, share or publicly display on our website is your responsibility. If you share, publish, publiclyize, give out, or otherwise disperse any material, either music, pictures, or writing, through our website, you must not include any text or image, design or trademark of any third parties unless you have received the appropriate authorizations from those owners. You accept and permit that you shall not upload, share, publicize or anyway give out or disperse through our website any web content that is unpleasant, obscene and cut down our various users from utilizing the services of our website or infringe the scholarly property rights of The CustomSoapPackaging.Com or any other third party.

We have no authority over the material shared by the customers of The CustomSoapPackaging.Com and hence we give no assurance of the validity, decency or morality of the material. The CustomSoapPackaging.Com will not be responsible for any web content which you find indecent, unlawful or abusive.

The Custom Soap Boxes have the right to remove any material that is indecent, abusive or otherwise unlawful but it’s not their duty to remove such material which violates terms and conditions or which are thought of as objectionable. The company is authorized to retain the content on our website. They may also reveal it to the court if necessary.

To be eligible for our products, you must first provide correct information to the website. Our website is intended for human use only. Any misuse of our website which violates the terms and conditions of The Custom Saop Packaging will be considered illegal and judicial action will be taken against it.

You can place orders on our website as a customer. The company will create unique products for you if you have the right, permission, and authority to do so. If you have any problems with the website, you must be of sufficient age to comply with the legal proceedings.

Only you are responsible for keeping your password secure and controlling access to your account on our website. If someone accessing your account makes an order through our website, it will be done on your behalf. When you have access to your account, you allow others to access the website to create and reuse content.

Website requires customer names and emails to access future features and services. Website reserves the right to request any additional information regarding customers or their businesses.

Your password security is your responsibility. You should not reveal it to anyone. If you misuse your password or gain access to our website, you will be responsible for any misuse personal or public.

If you use our website, it shows the acknowledgment that you agree to the privacy policy of The Custom Soap Boxes. You acknowledge that you have read the privacy policies of The Custom Soap Boxes and agree to allow the company to use your business information in accordance with the policy.

Indemnification and Limitation of Liability:

You agree to defend, indemnify and hold harmless The Custom Saop Packaging including its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors from and against any claims, damages, in case that a claim or assert is made against the company because of the so-called wrong acts of the customers or un-proven printing performed of the products by the company and requested by the customers. (a. This violates any law protection of an individual; or (b.). include events that are malicious, abusive, or foul. Any claim 1 shall be compensated and held harmless by you. Protect the company from any claims (2.) Tipp any verdict award; and (3) We will reimburse you for all judicial fees and expenses.

The Company is not liable for any injury, death, hazardous event or damage to any of its employees, marketing staff, media personnel, media members, and authorities that are caused by the use of our website via the received information or if any party was advised of the possibility of damages.

In no event shall our total liability to you for all damages, losses and causes of action including but not limited to negligence, arising from this agreement or your use of our website exceed the amount paid by you to The CustomSoapPackaging.Com for the order or request.

Return Policy and Refund Policy

You must notify the company within 3 working days of receiving your order if you notice any errors in the printing or if the product is not printed as per your specifications. We will reprint your order, but we won’t refund any money if the printing is not correct. The management team will inspect the defect. To receive a reprint of the product, customers must send digital photos of the defect to the company within seven business days. The charges for expedited orders are non-refundable.

Payment Order Placement, Cancellations:

Our website lists the prices for products in USD. Payment will also be made in the same currency. Once they have received your total payment, including taxes and shipping charges via an authenticated payment source, the company will start working on your order.

Order placement includes the sending of the final product/services to the company via electronic file or hardcopy. Once you have decided what you want, the printing tasks will be sent to our press department. Once the task has been sent to the press department, there are no revisions made to the timing or design. You can cancel your order within a maximum of four hours after proof approval. You will be charged 25$ plus 5% of your total order payment for this cancellation. Customers also have the right to cancel their order within 24 hours. However, this will result in a 50% charge on their total order. This is to make up for the lost time and resources the company used to create your product. The company cannot guarantee that customers can cancel their orders after the 24-hour time limit.

Design orders:

TheCustomBoxesplacecom does allow any refunds for design services orders. Customers cannot cancel orders for design services. The total payment will not be refunded.

Sales Tax Policy:

Customers ordering from IL must also pay sales tax If you are tax-exempt, the company will need to see your tax exemption certificate when placing your order.

Customers Submitted Artwork/Files:

To create new designs, our artwork designers work with the artwork provided by users. Your artwork files must be 300 dpi in final form and CMYK format. The company won’t accept files that are not in CMYK format and other font sizes.

Customers who place orders are responsible if the printed work does not match their expectations due to the order’s sequence or orientation. The company’s employees take all possible precautions to avoid loss of our customers; The Custom Soap Boxes is not responsible for the loss of your printed orders. Upload artwork and other files to our website. You are responsible for ensuring that your uploaded material is legal.

We reserve the right to refuse any order that we deem illegal or in violation of third-party rights. You accept responsibility for the material you have directed when you place an order. Any order placed by TheCustomeBoxes.com can be declined without giving a reason. It is to inform you that TheCustomeBoxes.com does not print any material which could be offensive, indecent, or abusive.

The Color Accuracy and Proofs:

Order placement includes the sending of the final product/services to the company via electronic file or hardcopy. Once you have sent the agreement, the printing tasks will be sent to the press department. It is your responsibility as a customer to review and update the proof. It is not acceptable for the company to wait for contradicted proofs that could cause delays. Remember that our turnaround time is only effective once the proof of agreement has been received.

Before you agree to the proof, please read it. You are requested to review the original file for errors in spacing, copy and layout. Electronic proofs don’t support transparency. Over printing issues or color improvements from RGB to CMYK can be caused by electronic proofs. The printed version of products with laminates is not the responsibility of the company.

The final approved proof is the customer’s responsibility.

The submitted artwork file will determine the color that will be printed. However, due to the inherent limitations of printing processes and adjoining picture ink requirements, it can’t be exact like the original color. Color accuracy cannot be guaranteed. This is a drawback that you accept when you place an order. While employees are encouraged to use the closest possible color, the company cannot be held responsible for any color differences between the printed and expected work. For color changes that are due to system limitations, there will not be a reprint. We cannot guarantee the color match, ink density, or consistency of the printed products you have approved. If you request a hard copy proof, the company will guarantee the accuracy and match of the colors. You should be aware that a hard copy proof will run you more. .

No liability for errors:

The Custom Soap Boxes is not to be considered responsible if there are errors in the final printed product like:

Font Mistakes, Grammar and Spelling Mistakes

Graphics punctuation and percolating marks

Erroneous fonts, Die lines, cropping marks. Cracks in folds

Over printing errors

There is a difference in the size of the finished product

*All packaging material is shipped flat and pre-assembled

Gang printing:

For the majority of its printing products, our company does not use a combined or gang printer technique. The company can use any type of printing technique that is best suited for their customers and printing needs.

Overruns Under runs:

The company usually delivers the exact quantity of products ordered, plus an additional amount. The extra product delivery is always free. The company will only deduct the delivery cost if there are fewer products than expected or under-run. The company adheres to the general rule that 5% more or less products should be delivered.

Speed of production, shipping and delivery

After you have sent or paid the entire amount of the order to the company, shared your order with artwork/file in either hard or electronic form and agreed on the shared content, the press department reviews the order and then the production speed is set. You can choose the production speed that shows how many days it takes from printing to shipping when you place an order online. Send your acceptance to the proof by 10 AM Central Standard Time (CT). Your products will be delivered to you by the Company and its employees as soon as possible. In case of any delay, The Custom Saop Packaging is not liable for any loss/damage done because of the delay in shipping. Customers agree that Custom Saop Packaging is not responsible for delays caused by weather conditions or custom issues. The printing charges will be refunded if there are any problems, but orders cannot be cancelled due to delays in printing.

When goods are shipped to different locations, you decide to invoice the total amount in terms custom duties and fees. It is your responsibility to pay any custom fees for shipping products outside the USA. The company offers a 10-12 day delivery time for the product. It also provides accelerated shipping within 6-8 days (with 2-3 days for ground shipping) to all locations within USA. There is no limit on weight or quantity. Extra shipping charges will apply to additional locations. The company cannot be held responsible for delays in delivery or any damage that may occur during shipping. Legally, the company cannot be held responsible for any shipping loss. This type of incident can be brought to our attention within 6 working days of shipment. If we receive incorrect shipping address or you submit incomplete delivery address, additional shipping and handling fees will be charged for re-shipment.

Modifications to our Terms and Conditions and Website:

TheCustomBoxesplace com have the authority to change any section of our website or Terms and Conditions any time with or without notice to the customers of The Custom Saop Packaging. As soon as the new terms and conditions are published on our website, they will take effect. You agree to be bound by the changes if you continue to use the website after the changes have been made.

Contacting CustomSoapPackaging.Com ?

In case of any query info@customsoappackaging.com or call 1800-396-1840.

Register for the Free-Reseller Program

The Custom Soap Packaging .Com inclusively offers free reseller signups which can lead to up to 40% off on your standard quotes. All future inquiries are handled with discounted quotes. While processing the order you can request a form from our sales rep. or email us at info@customsoappackaging.com with subject to: Re-seller form required. The format will be sent to you within 24 hours of your request. The form can be submitted to info@customsoappackaging.com or your accounts manager.

*Resellers may sell the product under their own brand, channel or store. The CustomSoapPackaging.Com may make certain marketing materials to Re-seller for use by reseller in marketing the products.